About us

Who we are...

MRQual is run by Richard Clark and Sarah Downes together with a team of researchers and moderators.

Richard Clark has worked in market research for over 25 years, beginning his career at J Walter Thompson.


Richard has both qualitative and quantitative research experience, using a wide range of online and traditional methods. He was an early adopter of online research, and has developed numerous advanced techniques which enhance the quality of results collected online.


Richard is a full member of, and trainer for, the Market Research Society.

Sarah Downes has over 15 years research project management experience, both quantitative and qualitative.


She has managed online surveys, groups and communities, as well as hall tests and face-to-face qualitative projects in the UK and all over the world.


Sarah brings practical operational skill and experience to MRQual, particularly in such areas as questionnaire and sample design and the analysis and presentation of results.

‘MRQual  provide a very rapid and efficient research service.


Richard and his colleagues are particularly helpful in responding to queries. "


Jill Grinstead, Sales and Marketing Director, Forest Holidays

"Richard and his team are always extremely helpful and flexible with amends and timeline shifts. They are proactive in their suggestions for improvements and always deliver on time. Highly recommended. "


Mitra Powell, Mitra Powell Associates

‘We have been working with Richard and the team for a number of years. They have always gone above and beyond to deliver a quality service.’


Darryl Pannell, Commercial Director, Advance Group