Decision-grade qualitative insight — without unnecessary complexity

Guided research surveys that get customers to write clear, thoughtful, open-ended answers — giving marketing teams the clarity to move forward earlier.

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What we do

We help marketing teams get decision-grade qualitative insight without the overhead of traditional research.

Our guided surveys encourage people to write in detail about what they see, feel and believe — so instead of hurried one-line answers, you get clear, thoughtful open-ended responses you can actually use.

The result is insight that is:

  • easy to interpret

  • easy to share internally

  • and easy to act on

Useful when you need clarity early, not a full research programme.

How we’re different

  • Senior-led thinking on every project

  • Depth and scale in the same study

  • Shorter surveys that get better, more thoughtful answers

  • Clear written outputs that make decision-making easier

  • Often removes the need for early-stage focus groups or follow-up quant

When this works best

Use this approach when you need to:

  • Sense-check early ideas before committing budget

  • Compare pack or message options

  • Understand how customers react to language

  • Identify themes and tensions quickly

  • Build confidence before running heavier qual

  • Align internal teams around real customer reactions

How it works

  1. You send a short email outlining what you’re exploring

  2. We design a focused, guided survey

  3. Customers respond in detail, giving depth and breadth at the same time

  4. You receive clear written insight that supports a confident decision

Who we work with

  • Marketing directors

  • Insight leads

  • Founders and CMOs

  • NPD and innovation teams

  • Brand consultancies & creative agencies

  • Challenger FMCG brands

Across food & drink, personal care, home care and speciality FMCG.

How this fits alongside traditional qual

Many teams use our approach before running focus groups. It helps them narrow options, sharpen hypotheses, and avoid unnecessary rounds of heavy research.

Sometimes it removes the need for groups altogether. Other times, it makes them far more focused and productive.

Either way, decisions happen earlier — and with more confidence.

Let's talk